Intercultural competence, describing a developmental process - Methods and processes of the intercultural competence development in training and coaching

Intercultural learning processes are multi-dimensional and cannot be limited to cultural Do's and Don'ts. A core competency is the ability to manage change and to remain in control in situations with additional intercultural complexity. The methods used for developing intercultural competence are most effective in a combination of intercultural training and coaching. This learning arrangement covers different levels of learning including personal abilities, which build the foundation for intercultural success. During a coaching process existing abilities can be discovered and weak areas systematically developed. Knowledge is passed on most effectively in a training environment. Culture-general and culture-specific knowledge and the reflection upon one's own cultural reference points build the foundation for exploring the nature of intercultural collaboration. The willingness to enhance one's own behavior using new perspectives could be seen as the aim of the intercultural competence development. New perspectives can lead to innovative and culture sensitive strategies. Intercultural learning is more than learning rules of behavior and subsequent cultural adaptation. Intercultural competence can be defined as an extended ability for problem-solving in combination with personal abilities and cultural relevant knowledge that encourage effective intercultural team work.